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E-governance simplifying life for Punjab villagers

     Chandigarh: With e-governance gaining popularity in most cities of India, the user-friendly single-window disposal helpline system is all set to revolutionise the rural sector in Punjab. Efforts are on to revolutionise every village in Punjab, providing the with IT-enabled service centres. It's an experience they have never had before. Khuda Jassu Village near Chandigarh is one such example. Villagers here now do not need to travel miles to deposit their telephone, electricity or water bills, or register their grievances anymore. Suwidha, a single-window disposal helpline, is transforming Punjab into the country's leading e-governance State. A rural knowledge centre `Gram-Sampark', is ready to take on these services, especially for the disadvantaged. Continuing its commitment to bridge the digital divide, especially amongst the rural population, 17 such centers have been planned across villages near Chandigarh. All information is provided free of cost at these centres. "Earlier, we were late in depositing bills, and had to pay extra charges. With the opening of this centre, we now deposit our bills on time. The affidavits, death and birth certificates and passport forms are also available at the centre. We don't need to go miles to pay our electricity and water bills," said Swaran Kaur, the head of Khuda Jassu Village. To bring information and technology to the needy youth in rural areas and slums, a mobile computer van, developed and designed by the Asia Centre of Commonwealth Youth Programme arrives at villagers' doorstep at regular intervals. Ourchased in partnership with the Chandigarh administration, the van is fully equipped with ultra-modern computer systems, an internet facility, training aids like LCD multimedia projector, screens and audio systems. "It's a palpable effort, as most people in the villages don't allow their girls to go to cities. Girls can take benefit from mobile computer vans in IT education," said Meenakshi, an information and technology student. "City students get education from institutes, but we are being taught the same at the mobile van. We have learned much about computer network," said Rajesh, another student. Under the new education policy, computer education is compulsory in all schools of Punjab.
-June 7, 2007    

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