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May 4, 2012 | South Korea’s Incheon airport named world’s best airport once again | Sydney: The names of top 10 best airports in the world have been revealed in the annual world airport awards. Asian airports dominated the list, with six of the top 10 slots awarded to airports in the region. Incheon airport in South
Korea has again been named the world’s best, taking out the top award for the
second time after first winning in 2009. The airport was ranked in the world’s
top five for eight of the 10 award categories from Skytrax, which include accessibility,
comfort, speed of transit, friendliness of staff, and shopping and other facilities.
The awards, announced last month, are based on surveys conducted by Skytrax with
12 million passengers of 100 different nationalities over a nine month period.
“Aside from the inherent benefit that many of these airports have in the most
modern infrastructure and terminal facilities, the real differentiator that comes
across in customer feedback is that the service culture across these Asian airports
is very often at a much higher quality level, and most importantly delivers in
a consistent manner,” the Sydney Morning Herald quoted Skytrax chairman Edward
Plaisted as saying. Singapore’s Changi airport was named as the second best airport
in the world while Hong Kong international airport took the third spot. London’s Heathrow airport, the world’s busiest international airport, was in the news
this week for leaving passengers waiting for hours in long queues at border control,
but the awards offered some good news for the beleaguered facility. Heathrow’s
Terminal 5, opened in 2008, won the award for best airport terminal, while the
airport also won the award for best shopping. Another London airport, Stansted,
won the award for best low-cost airport. India’s Delhi international airport
was named the most improved, helped by the opening of its new, modern terminal
in 2010. The Regal Airport Hotel in Hong Kong was named the world’s best airport
hotel, followed by the Sofitel at London’s Heathrow, the Crowne Plaza Changi
Airport, the Langham Place Beijing Airport and the Novotel Suvarnabhumi Bangkok.
World’s top 10 best airports are as follows: 1. Incheon International Airport
2. Singapore Changi Airport 3. Hong Kong International Airport 4. Amsterdam Schiphol
Airport 5. Beijing Capital International Airport 6. Munich Airport 7. Zurich Airport
8. Kuala Lumpur International Airport 9. Vancouver International Airport 10. Central
Japan International Airport.
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